Your order will only be reserved/processed after payment and, to allow good logistical management, the payment must be made within a maximum period of 48 hours (orders through payment methods: Multibanco, Credit Card, Paypal or Bank Transfer). If you wish to reopen your order after this date, you can do via email hello@mineralfashionstore.com, providing us with your order number. This will be processed again subject to stock availability.
The Customer may cancel the order at any time until delivery, with the right to a refund of all amounts paid. Upon receipt of the order by the Customer, he may exercise his right of free withdrawal under the legally established terms and indicated below. Failure to pay for the order within 48 hours of the date on which it was placed implies its automatic cancellation.
Mineral Fashion Store's product catalog is independent from physical stores, both in terms of price and quantities in stock. All promotional campaigns have limited and exclusive stock for online marketing. In the event of product unavailability and/or out of stock, you will be informed of the partial or total cancellation of your order with the right to a refund of the amount paid. Despite Mineral Fashion Store's efforts, some products may be priced incorrectly, so we check prices whenever we process orders. If the product price is lower than the advertised price, we will refund the difference. If the price is higher, Mineral Fashion Store will present a new contractual proposal with the price duly rectified, waiting for confirmation or cancellation of the order.
Pursuant to the provisions of Law 7/2004 of January 7, relating to electronic commerce, Mineral Fashion Store reserves the right to unilaterally cancel the order whenever there is a programming error, computer malfunction or if the proposal contract arrives deformed at its destination and that the error affects an essential element of the contract.

Shipping costs

Continental Portugal:

  • DPD Pick-up Point: €3.00 EUR
  • Standard Shipping: €4.00 EUR
  • DHL Express: €9.90 EUR
  • Free shipping on purchases over €60.00 EUR

Madeira Island:

  • DPD Pick-up Point: €3.00 EUR
  • Standard Shipping: €5.00 EUR
  • DHL Express: €9.90 EUR
  • Free in-store pickup at Cia Maritima Funchal
  • Free shipping on purchases over €60.00 EUR

Azores:

  • DPD Pick-up Point: €3.00 EUR
  • Standard Shipping: €5.00 EUR
  • DHL Express: €9.90 EUR
  • Free shipping on purchases over €60.00 EUR

Spain (Except Canary Islands and Ceuta):

  • DPD Pick-up Point: €15.00 EUR
  • DHL Express: €14.90 EUR, for orders up to €34.99 EUR
  • DHL Express: €9.90 EUR, for purchases between €35.00 EUR and €149.99 EUR
  • Free shipping on purchases over €150.00 EUR

Germany:

  • DPD Pick-up Point: €15.00 EUR
  • DHL Express: €14.90 EUR, for orders up to €34.99 EUR
  • DHL Express: €9.90 EUR, for purchases between €35.00 EUR and €149.99 EUR
  • Free shipping on purchases over €150.00 EUR

Canary Islands:

  • DPD Pick-up Point: €15.00 EUR
  • DHL Express: €25.00 EUR
  • Free shipping on purchases over €300.00 EUR

Switzerland:

  • DPD Pick-up Point: €15.00 EUR
  • DHL Express: €30.00 EUR
  • Free shipping on purchases over €300.00 EUR

United Kingdom:

  • DPD Pick-up Point: €15.00 EUR (Excluding customs fees)
  • DHL Express: €25.00 EUR
  • Free shipping on purchases over €250.00 EUR

 Other European Union countries:

  • DPD Pick-up Point: €15.00 EUR
  • DHL Express: €9.90 EUR
  • Free shipping on purchases over €150.00 EUR

Brazil:

  • We do not ship to Brazil.

Rest of the world:

  • DPD Pick-up Point: €15.00 EUR
  • DHL Express: €30.00 EUR
  • Free shipping on purchases over €300.00 EUR

Estimated delivery times:

  • National shipments (including Islands): 2 to 5 business days after shipment;
  • International shipments: 2 to 5 business days after dispatch on DHL EXPRESS shipments and 10 business days on DPD shipments.